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Reservations


Terms and Conditions

All prices include VAT at the legal rate

Check-in: from 02:00 pm 
Check-out: till 12:00 pm

 

Complaints will only be accepted if made during the client's stay, presented to the management in writing.

Customers may leave a deposit up to 100 € per person at check-in (cash or check), which will be refunded at check-out after checking the status of the room. This deposit will be used to cover any losses or damages, material or personal, that you may cause Hotel da Montanha during your stay. In this case, Hotel da Montanha reserves the right to withhold, provisionally, that deposit, until full investigation of the facts. If it is found that the client has acting directly or indirectly related to the events giving rise to such loss or damage, Hotel da Montanha then proceeds to withhold any amount necessary to cover such loss or damage, regardless of any other legal action deemed necessary to make such user liable.

 

 

II. Conditions Cancellation / Modification

• From January till June (included) and from October till December (included), except New Year period and Easter period, 48h before arrival without any fee; after this period will be charged the amount of the deposit.

• From July till September (included) and including the Easter period, 7 days till the arrival without any fee; after this period will be charged the amount of the deposit.

• In New Year period, 14 days before arrival without any fee; after this period  will be charged the amount of the deposit

• In case of non compliance with the above conditions will be charged the deposit amount to be deducted in next booking within a year.

• Modification of Terms: Applies the cancellation policies.

• "No Show" Rate: will be charged the deposit amount and it will not be deducted or refunded.

• Rates subject to change without notice.

 

III. Privacy Policy

This website and the services/products promoted on it are owned and managed by:

Hotel da Montanha:
Encantos & Emocoes, Lda
VAT Nr 508 068 819

We respect the privacy of each person who visits the website and becomes a customer. This document provides information that will be requested and how they can be used. It also establishes how the user can check and update the information and how you can contact us, in order to eliminate it.

1. Information about the user 
During the relationship between the site and the Client will require the latter to provide personal and financial information, such as specific information necessary to provide the service. We will not collect customer information without consent.

2. Use of Information 
We may use personal information collected for the purpose of marketing the company. Data will not be disclosed to third parties.

3. Security 
All precautions will be taken to prevent the loss, misuse or alteration of the information received. If the user wants a copy, correct or delete the information provided, he/she should make that request to geral@hoteldamontanha.com.

4. Cookies
This website uses cookies and other tracking technologies in order to collect information on visitor behavior.

5. Consent 
Use of this website and the services it is considered that the acceptance of the privacy policy outlined here.

IV. Copyright

INTELLECTUAL PROPERTY
The content of this site, including, without limitation, text, graphics, images, sound files, animation files, video and any other information is owned by ENCANTOS EMOCOES, LDA, which owns the rights to use the same (with the exception of content provided by advertisers or business partners who are identified as such), subject to the legal provisions applicable to the protection of copyright and intellectual property. The protection of copyright of the contents of ENCANTOS EMOCOES, LDA extends to all reproductions or copies obtained from the content of this website. All patents, trademarks, logos and emblems are covered by the rights of intellectual and industrial property of their respective owners. Accordingly, the user is notified that neither this site, nor any material contained herein confers any license in respect of any form of intellectual property rights or industrial license confers on any copyright.

USE OF SITE
The user undertakes, in the use they make of this site, including the uploading of content to do the same, to comply with applicable law, including the Code of Copyright and Related Rights, the Industrial Property Code and the Law Computer Crime, and to act in good faith and make use of the site that does not offend any third party rights, including not constitute any attack based on race, nationality, ethnic origin, religion, political or gender, not constitute defamation, incitement to theft, fraud, violence, terrorism, sadism, prostitution, pedophilia, and not to use contents of an obscene, indecent or pornographic. The user is only authorized to use the contents for strictly personal purposes, being expressly prohibited to publish, reproduce, disseminate, distribute or otherwise make the contents accessible to third parties for purposes of marketing or public communication, namely, making them available on another website, online service, bulletin board or message board (for display) or in paper copies, and it is also forbidden to make any transformation of content. It is also forbidden to the user to create or enter this site any viruses or programs that may damage or contaminate or advise others to do so. The ENCANTOS EMOCOES, LDA does not warrant that the services provided by this website will function without interruption or that they are free of errors, viruses or other harmful elements.

WEBSITE CONTENT 
The information on this site is intended for the dissemination of the products marketed by ENCANTOS EMOCOES, LDA in Portugal. The information and statements on this site do not represent any warranty of any nature is. In particular, do not represent any promise or implied warranty in relation to the characteristics or suitability of the products to the specific needs of its users. Although ENCANTOS EMOCOES, LDA believe in their accuracy, content may contain errors or inaccuracies, therefore reserve the right to change and manufacturing equipment, as well as lapses. Despite the effort to update content and correct errors detected, the ENCANTOS EMOCOES, LDA assumes no responsibility for not checking a desired outcome or damage, injury or damage which may arise directly or indirectly from accessing this site and / or use of the information contained herein. The ENCANTOS EMOCOES, LDA also reserves the right to change unilaterally, at any time and without any restrictions, product specifications published on this site, without incurring an obligation to immediately update the content

PRICES
The ENCANTOS EMOCOES, LDA participates actively in revenue daily (Reveneu Management) Our rates may change depending on the increase in occupancy of the unit. The earlier booking, may be your best value. Our rates can be changed at any time without notice.

DATA PROTECTION 
The personal data collected during your visits are processed in accordance with law. Due to the nature and interconnection of networks that make up the internet, and because outside the scope of intervention of the provider, this can not account for real or perceived limitations of bandwidth out of your network.

CONTENT PROVIDED BY THIRD PARTIES 
ENCANTOS EMOCOES, LDA is not responsible for the accuracy, quality, safety or legality, including compliance with rules relating to copyright and related rights in respect to content, products or services contained on this site have been provided by advertisers or business partners .

LINKS 
This site can be found links to other sites. We request the user's attention to the fact that ENCANTOS EMOCOES, LDA have no influence or responsibility for the contents and design of them. Thus, they can not be counted against this company responsibility for updating or quality of the information provided by these sites.

LAW AND JURISDICTION 
This site was created and operates under the laws of Portugal. For the resolution of any dispute arising from this site shall be governed by the laws of Portugal and shall have exclusive jurisdiction of the Portuguese courts.

In case of dispute the consumer can use the following Entity Consumer Dispute Alternative Resolution:

Name: CNIACC - Centro Nacional de Informação e Arbitragem de Conflitos de Consumo

Contact: Faculdade de Direito da Universidade Nova de Lisboa, Campus de Campolide, 1099-032 Lisboa 

Tel.: 213 847 484 

E-mail: cniacc@unl.pt

Web: www.arbitragemdeconsumo.org

Lei nº 144/2015, de 8 de setembro

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