Main Responsibilitiess:
- Attendance and reception of guests at check-in, check-out or routine requests at the counter/telephone following the standards of the Department/Hotel;
- Booking management;
- Conference and invoicing of the Hotel;
- Verification of customer accounts;
- Sending daily reports;
- Support and ensure guest loyalty through a professional and proactive attitude, always seeking to anticipate and exceed guests’ needs and expectations.
Requirements:
- Experience of 1 to 2 years in Hotel Units;
- Availability for shifts;
- Good computer skills from the user’s point of view;
- Good knowledge of English, others will be an asset;
- High Team Spirit;
- Customer orientation;
- Dynamism and pro-activity.
We offer:
- Remuneration compatible with the function;
- Annual integration in a group with possibility of progression.