Main Responsibilitiess:

• Attendance and reception of guests at check-in, check-out or routine requests at the counter/telephone following the standards of the Department/Hotel;
• Booking management;
• Conference and invoicing of the Hotel;
• Verification of customer accounts;
• Sending daily reports;
• Support and ensure guest loyalty through a professional and proactive attitude, always seeking to anticipate and exceed guests’ needs and expectations.

Requirements:

• Experience of 1 to 2 years in Hotel Units;
• Availability for shifts;
• Good computer skills from the user’s point of view;
• Good knowledge of English, others will be an asset;
• High Team Spirit;
• Customer orientation;
• Dynamism and pro-activity.

We offer:

• Remuneration compatible with the function;
• Annual integration in a group with possibility of progression.